Vilasaa is a company that prides itself on providing exceptional customer service. The company understands that customers may have questions about its products, customization options, and ordering process. That’s why it has compiled a list of frequently asked questions (FAQ) to help answer any questions you may have. In this blog, we will explore some of the most commonly asked questions at Vilasaa.
1) What types of wood do you use for your products?
Vilasaa uses a wide range of sustainably sourced hardwoods, including walnut, cherry, oak, and maple. Each type of wood has its own unique characteristics and beauty, and the company can help you choose the perfect wood for your specific needs and style.
2) Can I customize my order?
Yes! We offers a wide range of customization options for many of its products, including tables, cutting boards, and more. You can choose the type of wood, the size and shape of the product, and even the finish and color. The company is happy to work with you to create a product that is tailored to your specific needs and style.
3) How long does it take to receive my order?
Each product is handcrafted to order, so lead times can vary depending on the product and customization options. Vilasaa will provide you with an estimated lead time when you place your order, and the company will keep you updated throughout the process.
4) Do you offer international shipping?
Yes, we offers international shipping to many countries. Shipping rates and lead times may vary depending on the destination, so please contact the company for more information.
5) What is your return policy?
We want you to be completely satisfied with your purchase, so it offers a 30-day return policy on all non-customized products. If you are not completely satisfied with your purchase, please contact the company to initiate a return.
In conclusion, we are committed to providing exceptional customer service, and its FAQ page is a great resource for answering some of the most commonly asked questions. If you have any additional questions or concerns, please don’t hesitate to contact the company. Vilasaa is here to help you find the perfect product for your needs and style.
